Shipping Policy

Effective Date: May 22, 2026

At Conex Storage Shipping Containers, we are committed to providing reliable, safe, and timely delivery services for all shipping container orders.
Please review our Shipping Policy carefully before placing an order.

1. Shipping Coverage Areas

We provide shipping and delivery services across the United States and selected international locations.
Delivery availability may vary depending on your location, accessibility, and container inventory availability.

For remote or restricted delivery areas, additional delivery fees and extended delivery times may apply.

2. Order Processing Time

Orders are typically processed within 1–4 business days after payment confirmation and order verification.

Custom container modifications, specialty containers, bulk orders, or international shipments may require additional processing time.

3. Delivery Timeframes

Estimated delivery times vary depending on container type, inventory location, and delivery destination.

Standard Delivery: 5–14 business days
Custom Orders: 2–6 weeks
Bulk Orders & International Shipping: Delivery schedules provided upon quotation

Delivery estimates are not guaranteed and may be affected by weather conditions, carrier delays, port congestion, road restrictions, or other unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated based on:

Delivery distance
Container size and weight
Delivery equipment requirements
Site accessibility
Local fuel and transport rates

Shipping fees will be provided before final order confirmation. Additional charges may apply for difficult access locations, waiting time, rescheduled deliveries, or special unloading requirements.

5. Delivery Requirements

Customers are responsible for ensuring the delivery site is properly prepared before delivery.

Delivery locations should:

Have firm, level ground
Provide adequate clearance for trucks and trailers
Be accessible for delivery equipment
Allow sufficient unloading space

Failure to provide a safe and accessible delivery site may result in additional delivery charges or failed delivery fees.

6. Delivery Methods

Depending on your location and container type, deliveries may be completed using:

Tilt-bed trucks
Flatbed trailers
Side-loader trucks
Crane-assisted delivery

Delivery methods are selected based on container size, destination accessibility, and unloading requirements.

7. Delivery Scheduling

Our dispatch team or shipping partner will contact you before delivery to schedule a delivery appointment.

Customers must ensure someone is available at the delivery location to inspect and accept the shipment.

8. Inspection Upon Delivery

Customers are required to inspect containers immediately upon delivery.

Please verify:

Correct container size and specifications
Container condition
Visible damage or defects
Order accuracy

Any delivery issues or visible damage must be reported immediately at the time of delivery and noted on the delivery receipt.

9. Delayed or Failed Deliveries

Conex Storage Shipping Containers is not responsible for delays caused by:

Weather conditions
Road closures
Port delays
Carrier issues
Customer site inaccessibility
Incorrect delivery information

Additional fees may apply for failed delivery attempts or rescheduled deliveries.

10. International Shipping

International shipping may be available for selected orders. Customers are responsible for:

Import duties
Taxes
Customs clearance fees
Local regulations and permits

International delivery times may vary significantly depending on destination country and customs processing.

11. Order Tracking

When available, shipment tracking information will be provided after dispatch.

Customers may contact our support team for shipping updates and delivery assistance.

12. Contact Information

If you have questions regarding shipping or delivery, please contact us:

Conex Storage Shipping Containers
Website: https://conexstorageshippingcontainers.com/
Email: sales@conexstorageshippingcontainers.com
Phone: +1 (917) 341-4646
Address: 3737 NE Columbia Blvd, Portland, OR 97211, United States